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Contact Us

Dedicated To Serve
Our friendly customer service looks after you every step of the way. If you have a question or comment, feel free to contact us at any time, we will reply your email within 1 business day.

Email us: service@luckinchic.com

 

FAQ

Q: Where are we located?

A: For Home Decor & Jewelry Organizer Categories, the products are shipped directly from US Local Warehouse, here is the category link : https://www.luckinchic.com/collections/home-decor
For Fashion Clothing Categories, the products are shipped from China, here is the category link : https://www.luckinchic.com/collections/best-seller

 

Q: How long will you ship the order?

A: For hot sale products which will be produced and stocked in advance will be shipped within 24hs, for products with no stock, usually it will take 1-4 business days to prepare them and then send out together with stocked products in a package.

 

Q: How long it will take to deliver the package?

A: For Postal Shipping, it will take 7-15 business days of shipping time to deliver, for Expressing Shipping it will take 3-6 business days to deliver.

 

Q: How to track my order?

A: After the order has been shipped, there will be an email sent to your registered email address with logistic company and tracking number, you can tracking delivering details by visiting https://www.17track.net/en .

 

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